For your security, if you forgot or need to change your password to access Autodesk systems again, follow the steps below.

1
Check that you have Microsoft Authenticator installed on your mobile device.
2
Go to the Microsoft Online Password Reset page and follow the prompts.
3
Make sure your new password follows the requirements below.

Password requirements

Passwords must be at least 14 characters long and include at least 3 of the following:

Uppercase letters (A through Z)

Lowercase letters (a through z)

Numbers (0 through 9)

Special characters (~!@#$%^&*_-+=`|(){}[]:;""<>,.?/)

Additionally, Autodesk passwords are evaluated against the following patterns:

Weak passwords (e.g. 'Password123456!')

Known weak passwords (e.g. 'Changeme123456!' or 'Contoso!123456')

Autodesk company name or product names within the password (e.g. 'Autodesk101010!' or '@ut0desk123456')

Compromised passwords that were publicly published in a previous data breach

Frequently asked questions

Why can't I log in to my computer after I reset my password?
If you reset your password while not connected to the Autodesk network (i.e., you are not connected via VPN or in the office), your password will be updated on Autodesk's servers, but not updated locally on your computer. To unlock your computer, log in with your old password. Contact the Enterprise Service Desk, +1-415-507-8888, for assistance in updating the password on your computer.
What if I am not registered with Authenticator?
Resetting your password uses Microsoft Authenticator to verify your identity. If you don't have an active Authenticator account, please contact the Enterprise Service Desk, +1-415-507-8888, for assistance.
What if password reset cannot verify my identity?
There are situations where it will not be possible to reset your password. If you encounter any issues, contact the Enterprise Service Desk, +1-415-507-8888.
Where can I find more information about resetting my password and password requirements?
Visit the FAQ for Passwords for password requirements, troubleshooting advice, and more.
Do you know your current password? You can change it without resetting it.